{"id":21332,"date":"2026-06-01T04:29:08","date_gmt":"2026-06-01T04:29:08","guid":{"rendered":"https:\/\/usama.mssoftsites.com\/onmartae\/?page_id=21332"},"modified":"2026-06-02T11:34:32","modified_gmt":"2026-06-02T11:34:32","slug":"delivery-policy","status":"publish","type":"page","link":"https:\/\/usama.mssoftsites.com\/onmartae\/delivery-policy\/","title":{"rendered":"Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21332\" class=\"elementor elementor-21332\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d1b5f7 e-flex e-con-boxed e-con e-parent\" data-id=\"8d1b5f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bd42edb e-con-full e-flex e-con e-child\" data-id=\"bd42edb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5a9cde elementor-widget elementor-widget-heading\" data-id=\"b5a9cde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Delivery Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b0a904 elementor-widget elementor-widget-text-editor\" data-id=\"6b0a904\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"161\" data-end=\"407\">At\u00a0<strong data-start=\"164\" data-end=\"191\">ON MART LLC<\/strong>, we strive to ensure that your orders are delivered quickly, safely, and conveniently. This Delivery Policy outlines how and when we deliver products purchased through\u00a0<strong data-start=\"360\" data-end=\"404\"><a class=\"\" href=\"https:\/\/format.ae\/\" rel=\"noopener\" data-start=\"362\" data-end=\"402\">https:\/\/onmart.ae\/<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41638df elementor-widget elementor-widget-heading\" data-id=\"41638df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Areas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df541df elementor-widget elementor-widget-text-editor\" data-id=\"df541df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"438\" data-end=\"610\">We currently deliver within the\u00a0<strong data-start=\"470\" data-end=\"494\">United Arab Emirates<\/strong>. Please note that delivery is not available to OFAC and other sanctioned countries as per our Terms &amp; Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5adc64 elementor-widget elementor-widget-heading\" data-id=\"c5adc64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Timeframes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-858301d elementor-widget elementor-widget-text-editor\" data-id=\"858301d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"646\" data-end=\"936\"><li data-start=\"646\" data-end=\"715\"><p data-start=\"648\" data-end=\"715\"><strong data-start=\"648\" data-end=\"669\">Standard Delivery<\/strong>: 1\u20133 business days within major UAE cities.<\/p><\/li><li data-start=\"716\" data-end=\"778\"><p data-start=\"718\" data-end=\"778\"><strong data-start=\"718\" data-end=\"734\">Remote Areas<\/strong>: 3\u20135 business days depending on location.<\/p><\/li><li data-start=\"779\" data-end=\"851\"><p data-start=\"781\" data-end=\"851\">Orders placed after 3:00 PM will be processed the next business day.<\/p><\/li><li data-start=\"852\" data-end=\"936\"><p data-start=\"854\" data-end=\"936\">Delivery time may vary during weekends, public holidays, or promotional periods.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a92d3e3 elementor-widget elementor-widget-heading\" data-id=\"a92d3e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac3448c elementor-widget elementor-widget-text-editor\" data-id=\"ac3448c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"969\" data-end=\"1138\"><li data-start=\"969\" data-end=\"1054\"><p data-start=\"971\" data-end=\"1054\">Delivery charges will be displayed at checkout before you complete your purchase.<\/p><\/li><li data-start=\"1055\" data-end=\"1138\"><p data-start=\"1057\" data-end=\"1138\">Free delivery promotions (if applicable) will be clearly stated on our website.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64e6b2b elementor-widget elementor-widget-heading\" data-id=\"64e6b2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order Tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d515053 elementor-widget elementor-widget-text-editor\" data-id=\"d515053\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1169\" data-end=\"1329\">Once your order has been processed and shipped, you will receive a\u00a0<strong data-start=\"1236\" data-end=\"1265\">confirmation email or SMS<\/strong>\u00a0containing your tracking details and estimated delivery date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3778ac4 elementor-widget elementor-widget-heading\" data-id=\"3778ac4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-905ddea elementor-widget elementor-widget-text-editor\" data-id=\"905ddea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"1365\" data-end=\"1714\"><li data-start=\"1365\" data-end=\"1445\"><p data-start=\"1367\" data-end=\"1445\">Customers must provide an accurate delivery address and contact information.<\/p><\/li><li data-start=\"1446\" data-end=\"1638\"><p data-start=\"1448\" data-end=\"1638\">If the delivery cannot be completed due to incorrect address details, unavailability of the customer, or failure to answer calls, the order may be returned, and re-delivery fees may apply.<\/p><\/li><li data-start=\"1639\" data-end=\"1714\"><p data-start=\"1641\" data-end=\"1714\">For high-value orders, proof of identity may be required upon delivery.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edf0fcd elementor-widget elementor-widget-heading\" data-id=\"edf0fcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Restrictions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10af2b6 elementor-widget elementor-widget-text-editor\" data-id=\"10af2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"1752\" data-end=\"1868\"><li data-start=\"1752\" data-end=\"1788\"><p data-start=\"1754\" data-end=\"1788\">We do not deliver to P.O. boxes.<\/p><\/li><li data-start=\"1789\" data-end=\"1868\"><p data-start=\"1791\" data-end=\"1868\">Delivery is subject to availability and logistics feasibility in your area.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-129b286 elementor-widget elementor-widget-heading\" data-id=\"129b286\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Damaged or Missing Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baf5208 elementor-widget elementor-widget-text-editor\" data-id=\"baf5208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1909\" data-end=\"2138\">If your order arrives damaged or with missing items, please contact our customer service team within\u00a0<strong data-start=\"2010\" data-end=\"2022\">24 hours<\/strong>\u00a0of receipt at\u00a0<a class=\"link link-text font-weight-bold\" dir=\"ltr\" href=\"tel:+971%2065685408\" aria-label=\"Call us at +971 65685408\">+971 65685408<\/a>\u00a0with your order details and photos (if applicable).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bde342b elementor-widget elementor-widget-heading\" data-id=\"bde342b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us for Delivery Inquiries\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b254597 elementor-widget elementor-widget-text-editor\" data-id=\"b254597\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1909\" data-end=\"2138\"><strong data-start=\"2188\" data-end=\"2215\">ON MART LLC<\/strong><\/p><p data-start=\"1909\" data-end=\"2138\">\ud83d\udcde Phone:\u00a0\u00a0<a class=\"link link-text font-weight-bold\" dir=\"ltr\" href=\"tel:+971%2065685408\" aria-label=\"Call us at +971 65685408\">+971 65685408<\/a><\/p><p data-start=\"1909\" data-end=\"2138\">\ud83c\udf10 Website:\u00a0<a class=\"\" href=\"https:\/\/format.ae\/\" rel=\"noopener\" data-start=\"2301\" data-end=\"2341\">https:\/\/onmart.ae\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery Policy At\u00a0ON MART LLC, we strive to ensure that your orders are delivered quickly, safely, and conveniently. This Delivery Policy outlines how and when we deliver products purchased through\u00a0https:\/\/onmart.ae\/. Delivery Areas We currently deliver within the\u00a0United Arab Emirates. Please note that delivery is not available to OFAC and other sanctioned countries as per our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-21332","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Delivery Policy - On Mart<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/usama.mssoftsites.com\/onmartae\/delivery-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivery Policy - On Mart\" \/>\n<meta property=\"og:description\" content=\"Delivery Policy At\u00a0ON MART LLC, we strive to ensure that your orders are delivered quickly, safely, and conveniently. 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